Privacy Policy

INTRODUCTION

Skillsnacks Limited (“Skillsnacks”, “Company”, “we”, “us”, “our”) respects the privacy of our users (“you,” “your”) and we are committed to protecting personally identifiable information (“Personal Information”) you may provide us through this site (“Website”).

We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

By visiting this Website and accessing any content, tools and services available from this site (“Service”) you agree to the following terms of the Privacy Policy. If you do not agree to all the items in this Privacy Policy, then you may not access the Website or use the Service.

If you have questions or complaints regarding our privacy policy or practices, please contact us at support@skillsnacks.com

The headings used in this policy are included for convenience only and will not limit or otherwise affect this Privacy Policy.

WHAT WE CAPTURE

To register for and use our Service you must provide us with at least your full name, email address and a password and agree to our Terms and Conditions and this Privacy Policy. For business registrations this will also include the company name and the number of users, and we rely solely on you to obtain and provide appropriate consent, if needed, to collect personal information from your users.

We will also ask for additional payment information, including as necessary the personal and financial information (credit card information) required to process any transactions relating to the Service.

You may choose to provide additional information about yourself or your company including but not limited to your address, job title, profile picture, account description, company logo and industry information.

Any information you provide may be used to help us provide our Service to you, to verify your identity, to enforce or apply our Terms and Conditions, to protect the rights, property or safety of Skillsnacks Limited or that of other Website and Service users. We may also use this information for internal research purposes, for promoting and marketing the website, to perform market research, plan future services, seek feedback and help make our website, products and services more useful to you and to keep you informed about other services that we may offer from time to time and for any other use that you authorise.

CREDIT CARD INFORMATION

We do not retain any credit card numbers internally, instead we partner with a payment provider, Stipe (https://stripe.com/), who adhere to the PCI-DSS. The PCI-DSS is standard managed by the PCI Security Standards Council, a joint effort of brands including Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information.

CONSENT

When you provide us with Personal Information, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your Personal Information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@skillsnacks.com or mailing us at: Skillsnacks Limited, 22 Waipa Street, Birkenhead, Auckland, 0626, New Zealand.

NON-PERSONALLY IDENTIFYING INFORMATION

Like most website operators, we collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use our Website and Service. From time to time, we release non-personally-identifying information in the aggregate, e.g. by publishing a report on usage trends of our Website.

We also collect potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blog posts. We only disclose logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

DISCLOSURE

We disclose Personal Information only to those of our employees, contractors and affiliated organisations that need to know that information to process it on our behalf or to provide our Service via our Website, and that have agreed not to disclose it to others.

We will release Personal Information only when we believe the release is appropriate for legal compliance and law enforcement (including to government agencies with statutory law enforcement responsibilities), to facilitate court proceedings, enforce or apply our Terms and Conditions, or protect the rights, property, or safety of the Company, our users, or others. We do not sell, lease or in any other way provide your Personal Information to any other company, person or agency.

SECURITY

To protect your Personal Information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all Personal Information you supply is encrypted via Secure Socket Layers (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Despite all best intentions, no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Your account is protected by a password for your privacy and security, and you should always close your browser and log out when you have finished surfing the net, and protecting your password appropriately to prevent others from accessing your Personal Information and correspondence. Beware of posting Personal Information in publicly accessible online forums, such as chat rooms. If you voluntarily disclose Personal Information it may be collected and used by others.

If you identify any unauthorised use of your account or potential security breaches notify us immediately at support@skillsnacks.com.

LINKS TO EXTERNAL SITES

Our Website and/or Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

THIRD PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your Personal Information will be handled by these providers.

In addition, certain providers may be located in, or have facilities that are located in, a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our Website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms and Conditions.

COOKIES

To enrich and perfect your online experience, we use cookies and similar technologies to display personalised content and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies to help us identify and track users, their usage of the Website, and their website access preferences. All cookies placed by us will be for use by our Website only.

Users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our Website, with the drawback that certain features of our Service may not function properly without the aid of cookies.

By continuing to navigate our Website without changing your cookie settings, you hereby acknowledge and agree to our use of cookies.

EMAIL

In addition to customary business communications, we use email to communicate with our registered users as follows:

We will send newsletters and other communications to users. Newsletters will contain clear and obvious instructions for how the user can remove himself or herself from that mailing list. We use email as a means of receiving feedback from our users, and we encourage you to email us with your questions or comments. We will use email to communicate with you any other information that you have requested us to email to you.

However, we recognise and appreciate the importance of responsible use of personal information and will immediately remove any user from any mailing list on the user’s request.

You may at any time opt out of receiving any further emails from us by clicking on the unsubscribe link of any emails that we have sent you. If you have any problems with opting out of any ongoing information service provided by us, please send an email to support@skillsnacks.com.

REVIEWING, UPDATING OR DELETING YOUR INFORMATION

You are responsible for ensuring that your details remain current and accurate. If you wish to review, update or delete any information maintained by us about you, you may, where this information is made available to you by the website, directly update that information. In all other circumstances, please send an email tosupport@skillsnacks.com and we will provide you with full details as to all information we maintain in relation to you. We will also comply with any directions to update or delete any or all information.

BUSINESS TRANSFERS

If Skillsnacks Limited, or substantially all of its assets, were acquired, or in the unlikely event that Skillsnacks Limited goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge and consent that such transfers may occur, and that any acquirer of Skillsnacks Limited may continue to use your personal information as set forth in this policy.

PRIVACY POLICY CHANGES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, you can do so by logging into the Website and going into your account settings.

If you have any questions about our privacy policies or any other matter, please send us a detailed message at support@skillsnacks.com or to our address. We are located at 22 Waipa Street, Birkenhead, Auckland, 0626, New Zealand. We will make every effort to resolve your concerns.